Guy Kawasaki Talks About A Company Called

by Otto on February 5, 2007

Guy Kawasaki talks about a company called SuccessFactors today and had this great document which employees have to sign:

Rules of Engagement

  1. I will be passionate — about SuccessFactors’ mission, about my work. I will love what we do for companies and employees everywhere.
  2. I will demonstrate respect for the individual; I will be nice and listen to others, and respect myself. I will act with integrity and professionalism.
  3. I will do what it takes to get the job done, no matter what it takes, but within legal and ethical boundaries.
  4. I know that this is a company, not a charity. I will not waste money — I will question every cost.
  5. I will present an exhaustive list of solutions to problems — and suggest actionable recommendations.
  6. I will help my colleagues and recognize the team when we win. I will never leave them behind when we lose.
  7. I will constantly improve Kaizen! I will approach every day as an opportunity to do a better job, admitting to and learning from my mistakes.
  8. I will selflessly pursue customer success.
  9. I will support the culture of meritocracy and pay for performance.
  10. I will focus on results and winning — scoring points, not just gaining yardage.
  11. I will be transparent. I will communicate clearly and be brutally honest, even when it’s difficult, because I trust my colleagues.
  12. I will always be in sales and drive customer satisfaction.
  13. I will have fun at work and approach my work with enthusiasm.
  14. I will be a good person to work with — I will not be an asshole.

I agree to live these values. If my colleagues fail to live up to any of these rules, I will speak up and will help them correct; in turn, I will be open to constructive criticism from my colleagues should I fail to live by these values. I understand that my performance will be judged in part by how well I demonstrate these values in my daily work.

Do you work for a company like this? If not, is it possible to help create this type of company culture?

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